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PRACTICAL HOLIDAY GIFT BUNDLES AVAILABLE NOW - PLUS - FREE SHIPPING ON ALL ORDERS WITHIN CANADA

FAQs


SHIPPING

  • Orders from this website are ONLY shippable within Canada
  • International inquiries, please contact us at sales@pkgshop.com
  • All orders ship via courier and a signature is required upon delivery.
  • Please ensure your address is correct AND correct phone number is supplied for courier delivery purposes.
  • No PO Box deliveries please.
  • Orders will be delivered within 7-10 business days.
  • Tracking information will be emailed to you for tracking purposes.

 

WARRANTY

  • Whether you bought your PKG product from us or one of our retail partners please contact us directly with any questions, we are happy to help out! 
  • All PKG products come with a one year, limited warranty from any manufacturer defects. Please email us with any warranty concerns.
  • If your product was purchased on our website and you would like to return or exchange your current product please email us directly to make the appropriate arrangements. 
  • We will only accept new product still in packaging for return or exchange.