Thank-you for taking the time to read this.
The Covid-19 pandemic is an unprecedented period for everyone and it is more important than ever to come together, communicate and share information.
As a medium sized Canadian business located in a community of other small and medium sized businesses, PKG is fully committed to supporting our internal team, retail partners, friends and customers, the best we can. Safety is a priority and we will continue to monitor all areas of our business, while ensuring we keep customers up to date with the latest information.
Our offices remain closed for the time being, but we remain open at pkgshop.ca and are shipping online orders with minimal delays.
We are also offering local pick up on Tuesdays and Thursdays from our head office, between 1pm and 3pm. If you place an order online for pick up, please make sure you email us at firstname.lastname@example.org to make arrangements and confirm availability. Some items like masks are in very high demand and we are doing everything we can to keep up.
Please reference shipping timelines for specific products when making your purchase.
If you have questions about an order, please email the order desk at email@example.com and we would be happy to assist.
We appreciate your future patience and understanding as we all navigate through these changes affecting our lives and businesses.
If you need to get in touch with us with any other questions or concerns you may have… or just to say “hi”, feel free to email us at firstname.lastname@example.org
We all look forward to getting to the other side of this, when we return again to our colleagues in the office, friends in school... life in general.
We are in this together!
Thank-you for your continued support.
Please be safe and stay healthy!